PRIVACY POLICY

This policy sets how Winnxi uses and protects any information that you give Winnxi when you visit their website and /or agree to purchase form them. 

Winnxi is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. 

By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Winnxi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes. 

We may collect the following information:

• Name 
• Contact information including email address 
• Demographic information such as postcode , preferences and interests, if required 
• Other information relevant to customer surveys and /or offers

What we do with the information we gather 

We require this information to understand your needs and provide you with the better service, and in particular with the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services. 
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. 
• If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us or if you use voice commands or virtual try and buy or similar features to shop on the Platform, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.
• We use your personal data to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; report to regulatory authorities wherever required, detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
• With your consent, we may have access to your SMS, instant messages, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your PAN, credit information report (from credit agencies), GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services like insurance, credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.
• In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users' activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in suitable measures. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as individual. The web applications can tailor its operations to your needs, likes and dislikes by gathering and remembering information about you preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site.

Sharing of personal data 

We may share your personal data with third parties such as vendors, business partners, and other entities for various reasons, including:

• Providing you with our products and services
• Processing your orders
• Enhancing your user experience
• Gathering feedback on products
• Handling payment transactions
• Complying with legal obligations
• Conducting market research or surveys
• Enforcing our Terms of Use
• Supporting marketing and advertising efforts
• Analysing data
• Assisting with customer service
• Detecting, preventing, and investigating fraudulent or illegal activities

We may also disclose your personal data if required by law or if we believe in good faith that such disclosure is necessary to respond to legal processes, such as subpoenas or court orders. This may include sharing information with law enforcement agencies, rights holders, or others to enforce our policies, address third-party claims, or protect the safety and rights of individuals and the public.

In the event of a merger, acquisition, or significant reorganization of our business, we and our affiliates may transfer some or all of your personal data to the new entity. The new entity will be obligated to adhere to our current Privacy Policy regarding your data.

Security Measures 

We implement reasonable physical, electronic, and procedural safeguards to protect your information. When accessing your account, we use secure servers to ensure your data is transmitted safely. Once we have your information, we follow strict security protocols to guard it against unauthorized access.

However, please be aware that data transmission over the internet and the World Wide Web carries inherent security risks that cannot be completely eliminated. By using our platform, you acknowledge these risks and understand that while we strive to protect your data, absolute security cannot be guaranteed. It is also important for you to keep your login and password information secure.

Advertisements on the Platform

We use third-party advertising companies to display ads when you visit our Platform. These companies may collect information about your visits to our site and other websites (excluding personal details such as your name, address, email address, or phone number) to deliver personalized advertisements tailored to your interests.

Children’s Information

Our Platform is intended only for individuals who are legally capable of entering into contracts under the Indian Contract Act, 1872. We do not knowingly collect or solicit personal data from children under 18 years of age. If you provide personal data about children under 18, you confirm that you have the authority to do so and consent to our use of that information as outlined in this Privacy Policy.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. This means we will keep your data for a duration that complies with legal requirements and operational needs. Additionally, we may retain data to prevent fraud, address legal claims, or defend our legal rights. In some cases, we may also keep anonymized data for analytical and research purposes.

Your Consent

By accessing our Platform or providing your personal data, you agree to the collection, use, storage, disclosure, and processing of your information as described in this Privacy Policy. If you provide us with personal data about other individuals, you confirm that you have the authority to do so and allow us to use that information in line with this Privacy Policy.

When you share your personal data on our Platform or through any affiliated platforms or partners, you consent to being contacted by us or our associated entities (including corporate affiliates, lending partners, technology partners, marketing channels, business partners, and third parties such as credit bureaus) via SMS, instant messaging apps, phone calls, or email, for the purposes outlined in this Privacy Policy.

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Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. 
• We will  collect your information related to your transactions on Winnxi and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. Winnxi shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish to this happen. 

If you believe any information we hold about you is incorrect or incomplete, please let us know as soon as possible. You can contact us by writing to:

S-1 Second Floor, Divya Mall, Lal Kothi, Jaipur, Rajasthan 302015

or by reaching out via:

Phone: 91-8829072908
Email: [email protected]

For any queries or concerns related to our products and services, our customer support team is available to assist you. We will promptly correct any inaccuracies once identified.